Janitorial service contracts can be made between a company, a real estate agent, a building management company, or a homeowner and a professional cleaning company. The agreement will establish the terms and conditions, as well as the expectations and responsibilities, that will occur during the business arrangement.

Janitorial service contracts are good tools for independent housekeepers and janitors when they begin work for new clients to help provide the customer with expected services and protect them from liability as well. Cleaning service agreements can also be referred to as:

  • Housekeeping Agreements
  • Residential Cleaning Services Contract
  • Maid Service Agreement
  • Janitorial Services Contract

Janitorial Cleaning Services

Janitorial cleaning services are great for built-in job security, since cleaning may be required every day to maintain an office or production facility. All offices and buildings require cleaning on a regular basis by some party, so the demand for cleaning services is definitely high.

Large cleaning companies only represent 30 percent of the market so there is still a large portion of the market open for small businesses or independent contractors. Cleaning companies can start small or as part-time jobs and require only a small investment to start them up. As you acquire some contracts you will begin to get a steady stream of income and be able to start seeing larger profits. 

The Bureau of Labor Standards has stated that janitorial services is one of the faster-growing sectors of the market, with more businesses outsourcing their cleaning than ever before. It is important to note that it can take three to six months before you begin seeing the profits in a startup company.

Why Would You Need a Cleaning Services Agreement?

When dealing with cleaning clients, one of the most important factors is keeping the client happy and continuing to do business with them. A contract can define the professional relationship and detail both the customer's and company's obligations and expectations. A contract can also prevent some of the common disputes over cleaning services such as:

  • What cleaning duties will be performed.
  • How often you will be expected to provide the services.
  • How and when the client should pay you.
  • Any specifications for cleaning products.

A contract can be used for both regularly scheduled cleaning services such as weekly, bi-weekly, or monthly services or for single cleaning events such as full spring cleanings or carpet cleanings. Since most rates are quoted as hourly, it is important to fully detail all the services that are expected and those that are not required. Some contracts may also include a specific time frame, such as housecleaning services for house showings.

It is also a good practice to have contracts written down. A properly drafted legal document will assure the customer that your cleaning company is professional and also will protect you in the event that a dispute arises.

Items to Include in Your Janitorial Services Contract

While your contract can be as detailed as you want it to be, there are some items that you will want to make sure are included in any janitorial contract.

  • The contract should include basic party information such as names, addresses, and contact information.
  • The scope of services should be detailed and is the main portion of a janitorial service contract. You will want to include all your cleaning services as well as areas that you will not be cleaning or duties that will not be performed. This area should also include the frequency of cleaning as well as how holidays will be handled.
  • The contract should also include a supply list and state what supplies you will provide and what supplies should be provided by the company.
  • A section should be dedicated to the renewal and termination of the contract detailing the time frame in which notices should be handled and how renewal will occur.
  • You will want to include a payment section in the contract that will include payment amounts as well as how payments will be handled. 
  • The contract will often conclude with a section detailing how disputes and resolutions will be handled.
  • Finally, the contract will need to be signed and dated by representatives of both the company receiving the services and the cleaning company.

If you need help with janitorial service contracts, you can post your legal need on UpCounsel's marketplace. UpCounsel accepts only the top 5 percent of lawyers to its site. Lawyers on UpCounsel come from law schools such as Harvard Law and Yale Law and average 14 years of legal experience, including work with or on behalf of companies like Google, Menlo Ventures, and Airbnb.