Beatrice Sainz

Beatrice Sainz

Director of Customer Success

Leverages extensive experience in legal services and customer management to optimize client satisfaction and attorney engagement
Education

Bachelor’s Degree, Indiana University

Paralegal Certification, Metro Denver

Expertise

Legal, Technology, SaaS, Customer Management

About

Beatrice Sainz serves as the Director of Customer Success at UpCounsel, where she combines her extensive experience in legal services and customer success to enhance client satisfaction and optimize attorney engagement. With over six years of industry expertise, she is a driving force behind initiatives that ensure UpCounsel’s platform serves as a trusted resource for legal professionals and clients alike.

In her role, Beatrice collaborates with attorneys and clients to maximize the value of their interactions on the platform. She is deeply committed to creating seamless user experiences, designing processes that foster meaningful relationships, and promoting long-term partnerships. Her passion for client advocacy and her deep understanding of legal workflows have positioned her as a key player in advancing the company's mission to make high-quality legal services accessible to everyone.

Beatrice’s background in paralegal work complements her leadership in customer success, allowing her to bridge the gap between technology and legal expertise effectively. She has spearheaded initiatives to expand UpCounsel’s attorney network, identifying top legal professionals to enhance service offerings. Her vision and leadership ensure that every user’s journey on UpCounsel is not only efficient but also transformative.

Latest from Beatrice

S Corp Self Employment Tax: How to Reduce Your Tax Burden Learn how S corp self employment tax works, how it compares to LLC taxes, and how choosing S corp status may help lower your overall tax liability.8 min read Medical Billing Contract Terms, Pricing, and Compliance Understand key terms, pricing models, and compliance requirements for a medical billing contract. Learn best practices to ensure secure and accurate billing.8 min read
Film Intellectual Property: Key Rights & Protections Learn how intellectual property (film) protects creative works through copyrights, trademarks, and patents, ensuring legal rights and revenue for filmmakers.6 min read LLC Meaning for Dummies: How and Why to Form One Learn the LLC meaning for dummies: key benefits, liability protection, formation steps, and how it compares to corporations in plain language.6 min read
How Much Can You Sue for Trademark Infringement Learn how much you can sue for trademark infringement, including damages, court costs, and attorney fees. Explore your legal options and enforcement remedies.8 min read Aircraft LLC Agreement: Ownership, Liability, Compliance Create a compliant, protective aircraft LLC operating agreement with essential clauses for scheduling, maintenance, FAA rules, liability, and shared ownership.6 min read
Real-World Innocent Misrepresentation Cases Explained Explore key innocent misrepresentation cases and how courts handle statements made without fraudulent intent. Learn what qualifies as opinion vs. fact.5 min read Who Is Responsible for the Liabilities of a Corporation? Learn who is responsible for the liabilities of a corporation, including key situations where owners may face personal liability.6 min read
Role of the Incorporator in Articles of Incorporation Learn the role of an incorporator in filing Articles of Incorporation and starting a corporation.6 min read Revocation of Contract: Types, Rules, and Legal Effects Understand the revocation of contract, including how offers and acceptances can be revoked, and the legal differences between express and implied revocation.5 min read
Specific Performance in Real Estate Contracts Explore when courts order specific performance in real estate contracts and why it’s used when money isn’t enough.5 min read How Does an LLC Protect You From Liability? Learn how an LLC protects you from personal liability, what exceptions apply, and how to strengthen your asset protection under an LLC structure.5 min read
LLC Liability Protection: How It Works and What It Covers Learn how LLC liability protection works, when it applies, and its limits. Discover how to safeguard your assets while running a business as an LLC owner.4 min read Understanding LLC Taxes NC: Franchise, Income & More Learn how LLC taxes work in NC, including franchise tax rules, income tax treatment, local filing requirements, and how to stay compliant with the state. 6 min read
How to Find a Business EIN Using the SEC's EDGAR System Learn how to find a business EIN using the SEC’s EDGAR system and other resources. Search filings, access IRS tools, or contact agencies to locate EINs. 6 min read Joint Contract Overview and Legal Essentials Learn what a joint contract is, its key elements, how it differs from bilateral agreements, and when it's used in business and legal settings.5 min read
Business IT Plans for Tech Company Growth Learn how to create effective business IT plans with strategies for growth, marketing, financials, and tech scalability.5 min read Intentional Interference with Prospective Economic Advantage Learn what intentional interference with prospective economic advantage is, key elements of the tort, defenses, and available damages.9 min read
Lien Meaning in Law: Types, Priority, and Enforcement Understand the lien meaning in law, including lien types, priority rules, and how liens affect property title, debt collection, and creditor rights.7 min read Retrial and New Trial: Legal Meaning and Process Understand the legal meaning of retrial and new trial, when they apply, and key reasons courts may grant them in both civil and criminal cases.8 min read