Land O Lakes Internet Attorneys & Lawyers

"Stacy handled the Terms and Conditions and Privacy Policy updates efficiently and professionally. Clear redlines, clean final copies delivered promptly. Would work with her again"

"I hired her for an initial job and it was great. She took a little long to respond, however, the work her team produced was good. Seeing this, I inquired about her team updating an existing document or creating a new one. She proposed making revisions, to which I agreed. However, she produced a brand new document. Okay - she knows best, no big deal. I read the document and asked her to correct a few items to accurately represent our business, and asked her to confirm that the work was done for FL (I hired her team for FL-specific documents, i.e. a Florida addendum, so that was the scope we were working under as our business is out of another state for which she does not have a license). She told me the document she produced was a base document and advised I have attorneys produce state-specific documents. Naturally, since I only hired her to produce/revise documents for Florida, I asked for confirmation said document would work for Florida. She replied to my concerns and said it was indeed good for FL, attaching a revised document. That revised document, however, materially changed from the original, and in fact stated that I could NOT actually accept payment for key services due to legal restrictions on my business type in Florida (as we'd need to go through licensing). This was never flagged in our communications before or after she produced the documents and obviously would have made me tell her NOT to produce the documents. Beyond that, she didn't ask me beforehand if we indeed had the requisite license - so she made zero attempts to gain useful information to produce the documents. That also would have flagged to me that there was potentially an issue! Thinking everything was fine with the original document I did not review the FL document (which, again, I thought was in essence the same document I reviewed) until the next business day, after having already confirmed job completion and submitted payment. I followed up with her multiple times immediately and have not heard back. I've reached out to UpCounsel and they have said that (to my knowledge, as of writing this review) they are also awaiting a response. I'm beyond frustrated. In the same breath she took my money and created a document telling me (but not actually flagging this issue) that I cannot earn money without undergoing additional FL-specific licensing from one part of our business. I'm giving her a few (more) days to respond before filing a complaint, since I believe both sides should have the opportunity to tell their side of the story. However, thus far she hasn't denied any of what I've said or defended her actions. My assumption is that there was miscommunication between her and her team and they can resolve it. Right now - other than the initial document I asked her to produce and the one I asked her to revise (which, again, I am content with) - I have 2 worthless documents when we agreed she would revise one. And I'm out even more than she quoted for the additional work, because despite her not answering my questions or asking the follow up questions she needed to in order to produce accurate documents, she charged me an additional fee for "Answer[ing] questions". Great. Thank you for the $600+ virtual paperweight. Last note, since this is long: If we'd stopped the engagement with the initial work, I'd only detract stars for response time and meeting deadlines. To Rebecca: If there's anything in here where you think I've misstated what happened, please correct me. I'd like to understand your side of the story and I eagerly await any response."

"Alisha did an incredible job on a contract preparation task! The turnaround time was tight but she did a nice job and provided great suggestions for my consideration."

"Brandon did an excellent job and was very fast. I needed a quick turnaround he made sure I had it even sooner that than my deadline. If I have any additional contract needs, I’ll hire him again."

"Very happy with Jack's service in helping us with legal documents for our website. His response time was incredible, met our deadline, and offered clear communication. He provided the knowledge needed to go forward with our requests."

"Steven was great. Responsive and 100% recommended."

"I will definitely recommend him. he is very friendly and help you beyond what stated in the project."

"Jonathan was clear, responsive, and highly knowledgeable throughout the engagement. He communicated complex legal topics in a practical, easy-to-understand way and consistently met deadlines. I appreciated his efficiency and judgment, and would readily work with him again on similar matters."

"Attorney Matthew is awesome to deal with. He demonstrated a wealth of experience and expertise, as outlined by his clear and concise analysis, strategy, and follow-up/alternatives. His communication was prompt and thorough, and his answers to questions provided adequate depth and explanation. In short, he delivered as promised, and at a great value - because lets be real, if you're on UpCounsel, it's cuz you're trying to find qualified talent at a reasonable price. I'm glad I hired him, and strongly suggest you do as well, should you need the services of a highly competent and professional attorney. Highly recommended!"

"Great work!"

"Lauri helped me out greatly for the time that was given!"

"Jonathan was a pleasure to work with. He was thorough with his questions to ensure everything was completed correctly the first time around. Everything came back quickly and I had little to no feedback regarding all the documentation he provided. Overall, I highly recommend Mr. Patrono and I look forward to working with him again in the future!"

"Extremely knowledgeable and helpful, highly recommended!"

"Great experience"

"Daniel got me set up in day. Straight to the point, fast, and accessible."

"Once again, great work!"

"Extremely well done, informative, on time, communication was great, on budget / in scope and went above and beyond on delivery and explanation."

"Brandon was fantastic to work with, very thorough and great communication! Will definitely work with Brandon again in the future!"

"Fantastic attorney to work with. Extremely knowledgeable and thorough. Will definitely be reaching out to Matt for any future legal needs and would reccomend anyone looking for legal services to do the same."

"Mike was a pleasure to work with."