Head of Product at UpCounsel

Head of Product

UpCounsel is on a mission to make the legal experience remarkable for businesses, and we’re looking for the leaders to productize that mission. We work with thousands of entrepreneurs and thriving companies to deliver high quality, convenient, and cost effective legal services from the world’s largest legal community. When businesses can access great legal services, they make better decisions and can grow their business with confidence. UpCounsel’s product facilitates an end-to-end experience for both businesses and lawyers, which places us firmly at the middle of this untouched, yet critical industry. 

As Head of Product you’ll own our product strategy and vision. You will be the product leader on the senior management team and across the organization. You’ll lead a team of talented product leaders to define and build the product necessary to hit strategic milestones and long term objectives. This role requires someone who is uber customer centric, extremely organized, data-driven, an outstanding communicator, results-oriented, and thrives on solving hard problems. In many scenarios you'll be rethinking how this broken legal industry should work, which requires you to be an entrepreneur at heart, and passionate about building. More importantly, we want you build a team of talented product leaders who think the same way.

At UpCounsel, you will:

  • Own the product vision and roadmap to achieve it
  • Be responsible for managing, scaling and leading the product team inside a growing fast-paced company
  • Think big and be innovative, helping to shape the vision and strategy of our products
  • Be responsible for driving success using company KPIs and data
  • Attract, hire, retain and manage highly skilled team members
  • Be part of the leadership team, responsible to driving the company forward in a big way
  • Be a critical factor in reshaping our processes and structures to account for our growth
  • Have a massive impact in helping businesses around the world solve their legal needs
  • Report directly to CEO

The ideal candidate:

  • Have 10+ years of product management experience.
  • Strong expertise in product management best practices including product roadmapping, planning, customer development, product discovery, and resource management.
  • Unrivaled communication skills, with experience in articulating product vision and strategy in a simple straight-forward manner.
  • Ruthlessly prioritize in collaboration with cross-functional peers, aiming to balance quick wins with long-term platform investments appropriately.
  • Demonstrated success in creating remarkable, successful and delightful user experiences.
  • Experience managing multiple products for multiple customers, such as mobile apps.
  • Proven track record in successfully launching new products alongside existing offerings.
  • Strong experience building and managing teams, as well as hiring and retaining incredibly talented product managers.
  • Is willing to be hands-on when needed as an IC in tight situations.
  • Is incredibly analytical and appreciates the value in making data-driven decisions while balancing the need for bold innovation: taking risks and making bets without data.
  • Experience as a product manager in marketplace businesses, with an understanding of the nuances that exist with having multiple users.
  • Strong understanding of technology, web and mobile development - particularly an appreciation for the development process, effort estimation, and engineering trade-offs.
  • Exhibits strong emotional intelligence and understands how this skillset is key to being a successful leader.
  • Can easily provide feedback on a regular basis, as well as receive it, without issue.

Perks & Benefits

Health + Vision + Dental Insurance

Full medical, dental and vision to keep you healthy

Competitive salary + equity

Competitive salary & generous stock option package

401(k)

We encourage our team to be thinking about their future

Open vacation policy

We don’t track PTO - take the time that you need

Enjoy delicious meals

Enjoy lunch at the office

Flexible work hours

Flex your schedule to start and end work when is best for you

Commuter reimbursements

Get reimbursed for your public transportation costs each month

Customize your workstation

Build your workstation and desk to make it comfortable

Team Retreats

Quarterly off-site team retreats full of fun surprises and team inspiration

Games

When it comes to games, we know how to have fun! Foosball, Xbox, fantasy football, and more!

Great coffee 24/7

We're serious about getting quality coffee from throughout the world

We're in San Francisco