We carefully vet each lawyer in the UpCounsel network and only work with lawyers that provide high-quality services to their clients. If there is an issue with your lawyer’s work, however, our team will help connect you with a different lawyer at no additional cost or refund your payment altogether. Our guarantee provides that you will not have to pay for sub-par legal work. (see full details in our Terms of Service)
"At the core of the UpCounsel experience is high quality. From start to finish, we’ve built in assurances of quality for our customers, which includes guaranteeing that experience every time."
Clients often develop ongoing relationships with lawyers on UpCounsel and our guarantee applies to both the initial project and any future projects handled by your lawyer. You should never have to pay for work that doesn’t meet your standards.
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