Senior Product Manager at UpCounsel

Senior Product Manager

UpCounsel is on a mission to make the legal experience remarkable for businesses, and we’re looking for the leaders to productize that mission. We work with thousands of entrepreneurs and thriving companies to deliver high quality, convenient, and cost effective legal services from the world’s largest legal community. When businesses can access great legal services, they make better decisions and can grow their business with confidence. UpCounsel’s product facilitates an end-to-end experience for both businesses and lawyers, which places us firmly at the middle of this untouched, yet critical industry. 

As a Senior Product Manager at UpCounsel, you’ll own an entire product line inside the business. You’ll lead a cross-functional team to help define the product vision that aligns the customer’s needs and business requirements. This role requires someone who is customer centric, extremely organized, data-driven, an outstanding communicator, results-oriented, and thrives on solving hard problems. You will be the primary owner of several key metrics that measure product adoption and the health of the marketplace. Mostly importantly, you’ll be an entrepreneur at heart, passionate about building.

At UpCounsel, you will:

  • Own an entire product line, including defining and driving the product vision.
  • Apply proven software processes to build and launch products smoothly.
  • Define the product roadmap priorities based on company objectives and resource constraints.
  • Research, define and design products that considers input from various customers and stakeholders.
  • Draft clear product specifications that provides developers with all the necessary details.
  • Consistently meet deadlines and achieve goals.
  • Drive continuous adoption and client success through improving the product experience.
  • Be in constant contact with customers to learn about their experience to help shape how we can improve.
  • Integrate tracking into every project and apply data-driven insights to drive improvements.
  • Frequently run experiments and A/B tests to validate your hypotheses
  • Assist with developing product vision and strategies that are based on true customer needs you have validated through quantitative and qualitative research.
  • Proactively identify new opportunities by analyzing and understanding customer needs, market trends and competitive landscape.
  • Discuss technical implementation details with engineers and make trade-offs to strike a balance between meeting the customer needs and hitting deadlines.

Desired skills and experience:

  • 6+ years of experience in a product management role, preferably in a B2B or marketplace company.
  • Self-motivated: you take initiative and require very little or no direction.
  • Exceptional written and verbal communication: clear, concise and proactive.
  • Outstanding organization and time management.
  • Demonstrable experience influencing and motivating teams and peers.
  • Proven track record of delivering complex software products at scale in challenging fast-paced environments.
  • Highly data-driven, quantitative and diligent - capable of performing complex data analysis.
  • Experience navigating relational databases and writing SQL queries to fetch data.
  • Mastered best practices on product development methodologies used to take products to market quickly and successfully.
  • Experience in defining standards for clear documentation and product development processes.
  • Comfortable with web technologies such as HTML, CSS, Javascript, databases and more.
  • Bonus:
    • Previous experience as a developer is a strong plus
    • Experience with coaching and training Product Managers on agile best practices, and understand how to mentor and grow those around you

Perks & Benefits

Health + Vision + Dental Insurance

Full medical, dental and vision to keep you healthy

Competitive salary + equity

Competitive salary & generous stock option package

401(k)

We encourage our team to be thinking about their future

Open vacation policy

We don’t track PTO - take the time that you need

Enjoy delicious meals

Enjoy lunch at the office

Flexible work hours

Flex your schedule to start and end work when is best for you

Commuter reimbursements

Get reimbursed for your public transportation costs each month

Customize your workstation

Build your workstation and desk to make it comfortable

Team Retreats

Quarterly off-site team retreats full of fun surprises and team inspiration

Games

When it comes to games, we know how to have fun! Foosball, Xbox, fantasy football, and more!

Great coffee 24/7

We're serious about getting quality coffee from throughout the world

We're in San Francisco