Head of Category Management at UpCounsel

Head of Category Management

UpCounsel is looking for an entrepreneurial leader to build our Category Management team, responsible for creating a user experience that is relevant and confidence inspiring across each vertical of our legal services marketplace. You’ll make data-driven decisions that improve our users’ experience and marketplace health, tailoring features to help customers find the right lawyer and help lawyers get hired. We’re looking for a skilled leader who can blend strategic thinking with practical decision-making and rapid execution. You’ll join as a key member of our fast-growing team, working directly with the VP of Operations to shape and grow the marketplace.


At UpCounsel you will:

  • Build – Establish the category management function, building frameworks for how we prioritize, approach and scale each vertical
  • Experiment – Use data to identify and test opportunities to improve user experience
  • Drive Improvement – Identify, define and lead projects requiring category research, analysis and feature recommendations
  • Collaborate – Work cross-functionally and develop strong relationships with our Data, Product, Engineering and Customer Support teams
  • Lead - Recruit and inspire a top-tier team of Category Managers


An ideal candidate will:

  • Strategic thinker – You can develop strategic insights through rigorous quantitative and qualitative analysis
  • Entrepreneurial – You crave responsibility, want to shape the vision and direction of the company and will get your hands dirty, doing whatever it takes to drive growth and create a remarkable user experience
  • Problem solver – You can independently translate high-level goals into actionable plans and manage a set of diverse projects, with a strong track record of delivering against aggressive timelines in a constantly changing work environment
  • Leader – You are a strong communicator with a proven track record of hitting goals and building high performing teams
  • 6-10 years of experience in consulting, product, operations, strategy or related experience; high-growth start-up and marketplace experience a plus

Perks & Benefits

Health + Vision + Dental Insurance

Full medical, dental and vision to keep you healthy

Competitive salary + equity

Competitive salary & generous stock option package


We encourage our team to be thinking about their future

Open vacation policy

We don’t track PTO - take the time that you need

Enjoy delicious meals

Enjoy lunch at the office

Flexible work hours

Flex your schedule to start and end work when is best for you

Commuter reimbursements

Get reimbursed for your public transportation costs each month

Customize your workstation

Build your workstation and desk to make it comfortable

Team Retreats

Quarterly off-site team retreats full of fun surprises and team inspiration


When it comes to games, we know how to have fun! Foosball, Xbox, fantasy football, and more!

Great coffee 24/7

We're serious about getting quality coffee from throughout the world

We're in San Francisco