Senior Product Manager at UpCounsel

Senior Product Manager

UpCounsel is on a mission to make the legal experience remarkable for businesses, and we’re looking for the leaders to productize that mission. We work with thousands of entrepreneurs and thriving companies to deliver high quality, convenient, and cost effective legal services from the world’s largest legal community. When businesses can access great legal services, they make better decisions and can grow their business with confidence. UpCounsel’s product facilitates an end-to-end experience for both businesses and lawyers, which places us firmly at the middle of this untouched, yet critical industry. 

As a Senior Product Manager at UpCounsel, you’ll own an entire product line inside the business. You’ll lead a cross-functional team to help define the product vision that aligns the customer’s needs and business requirements. This role requires someone who is customer centric, extremely organized, data-driven, an outstanding communicator, results-oriented, and thrives on solving hard problems. You will be the primary owner of several key metrics that measure product adoption and the health of the marketplace. Mostly importantly, you’ll be an entrepreneur at heart, passionate about building.

At UpCounsel, you will:

  • Own an entire product line, including defining and driving the product vision.
  • Develop product vision and strategies that are based on true customer needs you have validated through quantitative and qualitative research.
  • Research, define and design products that considers input from various customers and stakeholders.
  • Drive continuous adoption and client success through improving the product experience.
  • Be in constant contact with customers to learn about their experience to help shape how we can improve.
  • Frequently run experiments and A/B tests to validate your hypotheses
  • Discuss technical implementation details with engineers and make trade-offs to strike a balance between meeting the customer needs and hitting deadlines.

The ideal candidate will have:

  • 6+ years of experience in a product management role, preferably in a B2B or marketplace company.
  • Self-motivated: you take initiative and require very little or no direction.
  • Exceptional written and verbal communication: clear, concise and proactive.
  • Outstanding organization and time management.
  • Demonstrable experience influencing and motivating teams and peers.
  • Proven track record of delivering complex software products at scale in challenging fast-paced environments.
  • Highly data-driven, quantitative and diligent - capable of performing complex data analysis.
  • Mastered best practices on product development methodologies used to take products to market quickly and successfully.
  • Experience in defining standards for clear documentation and product development processes.
  • Comfortable with web technologies such as HTML, CSS, Javascript, databases and more.

Benefits + Perks

We want UpCounsel to be a great place to work. It’s that simple. We continue to look for new approaches to provide competitive wages, quality benefits, opportunities for our employees' growth and a culture that supports our strong commitment to family, balance, and wellness. Here are just a few of the benefits and perks you can expect at UpCounsel.

  • Healthcare: Choose between Anthem or Kaiser. We offer Delta Dental and VSP (for vision)
  • Flexible Paid Time Off
  • 12 Weeks company paid Parental Leave
  • 100% reimbursement for Work-related public transportation expenses
  • Work Remote Wednesdays
  • Learning stipend
  • We're located in the Financial District, near BART, Muni, and even the California Street cable car!

Perks & Benefits

Health + Vision + Dental Insurance

Full medical, dental and vision to keep you healthy

Competitive salary + equity

Competitive salary & generous stock option package

401(k)

We encourage our team to be thinking about their future

Open vacation policy

We don’t track PTO - take the time that you need

Enjoy delicious meals

Enjoy lunch at the office

Flexible work hours

Flex your schedule to start and end work when is best for you

Commuter reimbursements

Get reimbursed for your public transportation costs each month

Customize your workstation

Build your workstation and desk to make it comfortable

Team Retreats

Quarterly off-site team retreats full of fun surprises and team inspiration

Games

When it comes to games, we know how to have fun! Foosball, Xbox, fantasy football, and more!

Great coffee 24/7

We're serious about getting quality coffee from throughout the world

We're in San Francisco