We at UpCounsel are excited to publicly announce our Outside General Counsel program. For months, our customers were ecstatic about our remarkable ad hoc legal services. But time and time again, they kept asking for our lawyers to be long-term team members for their companies – to know their companies and be true legal advisors. Since our mission is to create a remarkable legal experience, enter the Outside General Counsel program.

How We Made It Happen

First, we had to find the right lawyers. Since UpCounsel only takes the best lawyers, this wasn’t hard. But from our communities in San Francisco and New York City, we selected attorneys who had a minimum of 13 years of experience, who came from top law firms and companies, and who had experience serving as outside general counsel to small and large companies.

Second, we had to make sure that our Outside General Counsel could always be available to our clients. The biggest complaint we heard from customers was that their day-to-day lawyers were unresponsive – making them feel like their work was not a priority. This is why we also introduced cost-effective paralegals into our community who help our outside GCs with filings and contract management. Senior paralegals typically cost $300 per hour at BIG firms, but on UpCounsel, anyone, including our outside general counsel, can work with them for about $100 per hour – yes, a 66% savings!

Finally, we had to make these attorneys more cost-effective than the BIG firms attorneys, so our customers would never hesitate to call their lawyer because they feared a $1000 bill at the end of the month for a couple quick phone calls. When you eliminate the overhead, partner pay, and pensions, you end up with a remarkable group of attorneys available for approximately 50% of the price of their equivalents at BIG firms.

The Results

As covered by Ryan Lawler at Tech Crunch, over 7 tech startups in San Francisco and New York City in under a week made the full leap from their BIG law firms to an UpCounsel outside general counsel for all their day-to-day corporate legal needs. Dozens more have moved huge chunks of their legal work to UpCounsel attorneys to work alongside their primary BIG firm.

Our Outside General Counsel Program is also a huge step forward for the service marketplaces and the new labor economy. No longer are service marketplaces about one-off transactions. They can mean long-term relationships with virtual contractors who can become a part of a company. This is a win-win for both parties and will make it even easier for independent lawyers to be “independent.” UpCounsel cannot be happier to be part of this.

About the author

Matt Faustman

Matt Faustman

Matt is the co-founder and CEO at UpCounsel. Matt believes in the power of online platforms to change antiquated ways of life and founded UpCounsel to make legal services efficiently accessible. He is responsible for our overall vision and growth of the UpCounsel platform. Before founding UpCounsel, Matt practiced as a startup and business attorney.

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